Guiding families through their initial conversations about in-home care, the full-time hourly Senior Care Solutions Specialist will connect with potential clients primarily via phone to assess their needs, develop sales strategies, and coach a team of Care Solutions Consultants in a remote setting. Key responsibilities: Develop, pilot, and refine new product offerings by collaborating with marketing and product teams based on client feedback Implement and refine sales playbooks to navigate complex customer situations while balancing business goals with empathy Drive continuous improvement by identifying process gaps and proposing adjustments to enhance client experience and product positioning Required qualifications: Bachelor's degree preferred 5+ years of phone-based sales or customer service experience (inbound and outbound) Experience in developing sales strategies Proven ability to thrive in a metrics-driven environment Experience in home care, healthcare, or senior services is a strong plus
Senior Care Solutions Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.