Supporting members in navigating their healthcare journey, the full-time Senior Care Coordinator will provide guidance through specialist visits, imaging, physical therapy, and other in-person care while working remotely and adapting to evolving workflows and member needs. Key responsibilities Coordinate appointments and follow up on care to ensure smooth transitions between digital and in-person services Provide clear communication to members about provider options, network status, and care processes Manage a varied caseload with empathy and responsiveness, documenting interactions accurately Required qualifications 4+ years of experience in healthcare administration, care coordination, or related clinical settings Working knowledge of health-plan navigation, including referrals and prior authorizations Experience using EHR/EMR and scheduling systems Ability to work from a private, professional space with reliable internet Availability for varying shifts across Eastern or Pacific Time zones
Senior Care Coordinator in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.