MCI Careers is seeking an Experienced Call Center Manager in Wichita, Kansas, to oversee contact center operations, drive performance, and ensure client satisfaction. The ideal candidate has a Bachelor's degree, extensive experience in contact center management, and strong leadership skills.
You will lead teams, analyze performance data, and implement strategies for continuous improvement while fostering employee engagement and development.
#J-18808-LjbffrSenior Call Center Leader - CX & BPO Ops in wichita at Unknown Company
- Typical pay
- $40,820–$55,245
For context, most customer service representatives earn between $40,820–$55,245 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.