Senior Business Process Analyst

Title: Senior Business Process Analyst

Position Type: 6+ Months Contract

Location: McLean, VA Hybrid

Job Summary:

• The ideal candidate brings a strong technical foundation in BI development and reporting tools, combined with a proven ability to manage projects, document internal methodologies, and drive process consistency across a highly technical team. This role is central to ensuring that our team operates with clarity, efficiency, and alignment, serving as a key connector between technology platforms, team leads, and broader stakeholders.

Responsibilities:

• Coordinate development processes utilizing Jira and Confluence to support team workflows and project tracking.
• Document processes, identify common pain points, and improve internal methodologies to drive consistency and efficiency.
• Work closely with the wider technology team to manage platforms and tools effectively.
• Assist in the implementation of new processes and documentation standards across the team.
• Develop clear and detailed technical documentation to support process adherence and team alignment.
• Facilitate communication within the team, including the creation of a monthly internal newsletter.
• Ensure consistency in standards, naming conventions, and dashboard look and feel across BI deliverables.
• Hold training sessions and office hours to keep team members updated on process changes and best practices.
• Meet with team leads, review existing documentation, and build new documentation during the onboarding phase.
• Create a repeatable and scalable framework for maintaining clean and up-to-date documentation.
• Track changes in processes and tools, ensuring that all documentation is updated accordingly and in a timely manner.
• Host office hours or monthly sessions to refresh team members on evolving process changes.
• Explore the potential integration of Generative AI for documentation and process improvement initiatives.

Skills:

• Strong understanding of data concepts, structures, and foundational architecture.
• Strong project management skills, including the ability to organize work, manage timelines, track dependencies, and drive follow-through across multiple stakeholders.
• Excellent communication and documentation skills, with the ability to accurately document technical processes and changes.
• Strong attention to detail and the ability to ask clarifying questions to ensure accuracy and completeness.
• Ability to work closely with technical teams and manage multiple stakeholders effectively.

Qualifications:

• Experience with BI Reporting tools such as Power BI or Tableau.
• Experience with MicroStrategy.
• Experience with SQL, Python, or PowerShell.
• Experience with Amazon Redshift, Microsoft SQL Server, or MySQL.
• Proficiency in Jira and Confluence for project coordination and documentation management.
• Experience in technical writing and/or technical business process analysis.
• Exceptional analytical, quantitative, and statistical skills.
• Experience with change management within highly technical teams.