Leading multi-workstream initiatives, the full-time Senior Business Operations Analyst will shape Zoom's go-to-market operations remotely, translating complex challenges into scalable policies while collaborating with cross-functional teams and influencing senior stakeholders. Key responsibilities Lead complex go-to-market initiatives across Direct and Channel sales, establishing governance and actionable recommendations for senior leadership Drive operational feasibility assessments for new business initiatives, coordinating adjustments with cross-functional partners Serve as the primary liaison with Enterprise Systems, ensuring business requirements quality and accountability through delivery and handoff Required qualifications 8+ years in Sales Operations, Business Operations, Deal Desk, or related roles in a SaaS environment Proven experience with Enterprise Systems (Salesforce, CPQ, ERP) and translating business needs into scalable requirements Experience designing governance frameworks and decision rights (RACI) for operational processes Strong understanding of commercial policies and process optimization methodologies Bachelor's degree in Business, Operations, Information Systems, or a related field
Senior Business Operations Analyst in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.