Senior Business Analyst — Transformation & Process Mapping

A leading IT services provider is seeking a Sr. Business Analyst to join their hybrid team in Plano, TX. This role focuses on supporting North America Professional Services through business process analysis and transformation efforts. The ideal candidate will have over 5 years of experience, strong documentation skills, and the ability to work in ambiguous environments. You will gather existing documentation, conduct stakeholder interviews, and create process maps to identify inefficiencies and translate stakeholder input into clear business requirements.
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