Title
Senior Business Analyst – Salesforce
Location
Parsippany, New Jersey (Remote)
Requirements
- Salesforce functional Business Analyst. Not looking for an admin or someone too technical
- Experience capturing, and documenting B2B customer centric requirements, with a focus on minimizing customer pain points, and providing visibility into operational data.
- Eliciting, documenting, and mapping Salesforce data to/from 3rd party and custom systems (SAP, Data Lake, etc.)
- Perform analysis and design using various methods, including: business requirements, functional specifications, user stories/acceptance criteria, use cases, swim lanes, and process flows, swim lane diagrams, AS-IS / TO-BE diagrams, and mock-ups/wireframes.
- Understanding of best practices with Digital User Interface designs and User Experience.
- Experience with visually modeling requirements using tools.
- Experience in SDLC and Agile/Scrum methodology.
- Experience in Jira.
- Experience with documenting requirements for integrations between enterprise systems.
- Strong experience in business process design and workflow analysis.
- Strong knowledge and execution of IT Standards, Policies and Procedures.
- Knowledge of Information Security Practices.
- Knowledge of Project Management Methodologies & Tools.
- Experience in working with multiple data sources and ERPs
- Experience in the Manufacturing Industry is a plus.
- Google Suite and Lucid Charts knowledge is a plus.
- Experience with Salesforce Sales Cloud and Experience Cloud is a plus.
- Strong ability to influence and drive cross-functional decisions and initiatives.
- Very Strong drive for results.
- Very Strong ability to think conceptually and forward thinking.
- Strong ability to communicate ideas in both technical and user friendly language.
- Strong ability to manage multiple concurrent initiatives
- Bachelor’s Degree in Computer Science, Information Systems, Business (with IT focus), or related majors and/or track record of work experience in areas described above.
- 5+ years’ experience in systems analysis and design with a proven record of successful medium to large scale project implementations, preferably in enterprise Business-to-Business durable goods, construction, or building materials manufacturing.
- Certified Business Analysis Professional (CBAP) or similar certification is a plus.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
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