Senior Business Analyst

Role Summary

At the core of the Commercial Solutions business unit is our unparalleled ability to integrate and manage complex patient data for the life-sciences industry. This role is pivotal to expand our capacity to support an ever-growing number of clients with increasing depth and breadth. The Business Analyst team sits at the nexus of the business and serves as the liaison between business, analytics, technology and external clients. The Senior Business Analyst tracks and develops project tasks, documents and understands data processing rules and ensures that data processing rules are incorporated into data sets and reports. They manage projects of diverse scope and complexity varying from new client implementations/onboarding to change requests to existing production clients. They serve as the liaison between business, analytics, technology, and external clients.

Responsibilities

• Generate high-level requirements for new client onboardings and existing client change orders using a template in a standardized Jira workflow.
• Generate detailed requirements for new client onboardings and existing client change orders using standard requirements templates.
• Participate in internal and client UAT, including attending meetings, supporting requirement questions, writing test cases, and performing end user testing.
• Support client end to end testing by attending meetings and answering requirement related questions.
• Provide status updates to PMs for use at client / vendor meetings.
• Participate in client / vendor meetings (internal and external) as required.
• Provide estimates to complete detailed requirements, test case creation, test data specifications creation, and smoke testing.
• Participate in process improvements and development for implementation and estimation.
• Ensure successful dissemination of information to development teams.
• Subject matter experts for product & platform features.
• Provide input for new product / platform features.

Requirements

• BA/BS in Technology, Business, or related field
• 5+ years' experience in implementing and managing projects from beginning to finish, utilizing standard project management disciplines and tools, and proficient knowledge of Excel
• Strong interpersonal skills and self-motivation
• Ability to maintain a high level of professionalism and autonomy along with a project management style that promotes progress through teamwork in a collaborative environment
• Strong analytical and problem-solving skills
• Experience in the Pharma industry specifically data aggregation and dispense data
• Strong experience using JIRA and SQL
• Solid understanding of SDLC
• Experience in documenting business, functional, and technical requirements
• Solid understanding of data processing and front-end development best practices
• Familiarity with AWS environments
• Knowledge of HIPAA and HITECH policies

EEO

ConcertAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.