Senior Business Analyst

Responsibilities

• Lead and mentor Business Analysts assigned to the project.
• Collaborate with business stakeholders, project managers, and technical teams to identify business needs and recommend effective technology solutions.
• Facilitate stakeholder interviews, workshops, and requirements gathering sessions.
• Analyze current ('As-Is') and future-state ('To-Be') business processes and recommend process improvements.
• Develop and maintain Business Requirements Documents (BRDs), Functional Requirements Specifications (FRS), use cases, user stories, process flows, and traceability matrices.
• Refine business cases and support project prioritization and scope management.
• Produce project documentation, including workflow diagrams, business rules, and functional specifications.
• Support solution design, system testing, user acceptance testing (UAT), and implementation activities.
• Assist with change management, user communications, and knowledge transfer.
• Ensure requirements are complete, accurate, testable, and aligned with project objectives and DOE standards.

Requirements

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related discipline; Master's degree preferred.
• Minimum of 8–10 years of progressively responsible experience as a Business Analyst on large-scale information technology projects.
• Minimum of 3–5 years leading or mentoring Business Analysts and coordinating business analysis activities across multiple workstreams.
• Demonstrated experience gathering, analyzing, documenting, validating, and managing complex business and functional requirements.
• Proven ability to facilitate stakeholder interviews, Joint Application Design (JAD) sessions, workshops, and requirements elicitation meetings with executive leadership, business users, and technical teams.
• Experience documenting As-Is and To-Be business processes, business process modeling, workflow analysis, gap analysis, and business process improvement initiatives.
• Strong experience developing Business Requirements Documents (BRDs), Functional Requirements Specifications (FRS), use cases, user stories, process flows, business rules, and requirements traceability matrices.
• Experience supporting system design, application development, integration, testing, User Acceptance Testing (UAT), implementation, and production deployment.
• Proficiency with Microsoft Visio, Microsoft Project, Jira, Application Lifecycle Management (ALM) tools, Microsoft SQL Server, and Microsoft Power BI.
• Working knowledge of relational databases and SQL for data analysis and validation.
• Thorough understanding of Software Development Life Cycle (SDLC) methodologies, including both Waterfall and Agile delivery frameworks.
• Strong analytical, problem-solving, organizational, and decision-making skills.
• Excellent written, verbal, presentation, facilitation, and interpersonal communication skills.
• Ability to manage multiple priorities and work effectively in a collaborative, cross-functional environment.
• Experience supporting New York City, New York State, K–12 education, or other government organizations is highly desirable.
• Experience supporting enterprise reporting, regulatory compliance, or large-scale system modernization initiatives is preferred.