(Senior) Business Analyst

Plymouth Meeting, Pennsylvania, United States

Who are we and why should you join us?

ConcertAI is building the future of precision medicine. We use advanced artificial intelligence and real-world data to transform how healthcare and life sciences generate evidence, make decisions, and improve patient outcomes—starting in oncology and rapidly expanding across therapeutic areas. Our teams partner with the world’s leading pharmaceutical companies, providers, and research organizations to solve some of healthcare’s most complex challenges.

At the core of our innovation is Cara, our next-generation AI platform that unlocks powerful insights from complex clinical, imaging, and molecular data. Combined with our Precision Suite—which unifies real-world data, advanced analytics, and scalable evidence generation—these solutions are transforming how clinical development, regulatory, and commercialization decisions are made.

ConcertAI brings together a portfolio of purpose-built solutions, including TeraRecon, an industry leader in advanced imaging and AI-driven visualization, and CancerLinQ, the ASCO-originated oncology platform advancing care quality and large-scale discovery.

Joining ConcertAI means working alongside bold thinkers, builders, and healthcare experts on innovative, high-impact products that directly improve patient lives. You’ll be part of a fast-growing, mission-driven organization at the forefront of AI-enabled healthcare, with meaningful opportunities for growth and leadership.

The Business Analystis responsible fortranslating customer business needs into clear, actionable requirements that guide the configuration, development, testing, and implementation ofConcertAI'sData Aggregation and Analytics solutions.

This role serves as the functional requirements lead throughout the implementation lifecycle , partnering directly with pharmaceutical and life sciences customers to understand businessobjectives, workflows, data requirements, and business rules. The Business Analyst translates these needs into detailed business requirements, functional specifications, configuration requirements, user stories, and acceptance criteria.

The Business Analyst works closely with Solution Architects, who own the overall solution architecture and design, and with Project Managers, Product, Engineering, and Data Operations teams to ensure solutions are implemented in accordance with approved requirements and achieve the intended customer outcomes.

The ideal candidate combines strong analytical and requirements-management skills with pharmaceutical and healthcare data knowledge, technical aptitude, and the ability to effectively engage both business and technical stakeholders.

How You'll Make an Impact

Customer Discovery & Business Requirements

• Partner directly with pharmaceutical and life sciences customers to understand businessobjectives, workflows, analytical needs, data requirements, and operational processes.
• Facilitate detailed discovery sessions,requirementsworkshops, and stakeholder interviews with business and technical participants.
• Analyze current-state business processes and document future-state functional requirements.
• Translate customer needs into clear business requirements, functional specifications, user stories, process flows, business rules, and acceptance criteria.
• Maintainrequirementsdocumentation and traceability throughout the implementation lifecycle.
• Identifygaps, ambiguities, conflicting requirements, and unresolved business decisions and drive them to resolution withappropriate stakeholders.
• Ensure customer requirementsremainaligned with approved project scope and the established solution architecture.
• Partner with the Solution Architect when requirements have implications for overall solution design, platform capabilities, data architecture, or integrations.

Functional & Configuration Requirements

• Define detailedfunctionaland configuration requirements for ConcertAI Data Foundry, Maestro Configuration, and Cadence Suite applications.
• Translate customer business rules into clear configuration specifications and expected system behaviors.
• Partner with Product and Engineering teams to clarify functional requirements throughout development and configuration.
• Evaluate delivered functionality against documented business requirements and acceptance criteria.
• Identifyrequirements that cannot be addressed through existing configuration or functionality and elevate potential product or solution gaps to the Solution Architect and Product teams.
• Maintain documentation of business rules, configuration decisions, assumptions, and customer approvals.

Data Requirements & Validation

• Define detailed business requirements for customer and third-party data used within ConcertAI solutions.
• Document data definitions, mappings, business rules, transformation requirements, and expected outcomes from a business perspective.
• Analyze healthcare and commercial datasets tovalidaterequirements and investigate data-related questions.
• Write SQL queries to investigate issues,validatedata, and supportrequirementsanalysis and testing.
• Partner with Data Engineering teams to clarify data mapping, transformation, and integration requirements.
• Validate that data outputs and application functionality meet documented customer business requirements.
• Identifyand investigate data-quality issues in partnership with Data Operations and Engineering teams.

Testing & Business Validation

• Develop comprehensive User Acceptance Testing (UAT) scenarios, test cases, and acceptance criteria based on approved business requirements.
• Coordinate customer UAT activities in partnership with the Project Manager.
• Prepare customers for UAT by ensuring testscenarios,expected results, data requirements, and testing processes are clearly defined.
• Support customers during testing by clarifying expected functionality and business rules.
• Analyze defects anddeterminewhether issuesrepresentdefects, requirements gaps, configuration changes, orscopechanges.
• Partner with Engineering, Product, and Data teams to drive resolution of functional and data-related defects.
• Maintain requirements-to-test traceability and confirm that approved requirements have been successfullyvalidatedprior to go-live.
• Support production readiness and post-launch validation activities.

Implementation & Cross-Functional Collaboration

• Serve as the functionalsubject-matterlead throughout implementation.
• Partner closely with Project Managers to ensure requirements, decisions, dependencies, and customer actions are incorporated into the overall implementation plan.
• Work with Solution Architects to ensure detailed requirementsremainconsistent with the approved solution design.
• Provide business context andrequirementsclarification to Product, Engineering, Data Operations, and QA teams throughout implementation.
• Participate inimplementationkickoff meetings, design reviews, status discussions, testing reviews, and go-live readiness activities asappropriate.
• Support post-launch stabilization by investigating functional and data issues andvalidatingresolution against customer requirements.
• Captureimplementationlearnings and recurring requirements that can improve future implementations.
• Identifyrecurring customer requirements and implementation patterns that mayrepresentopportunities for product or platform improvements.
• Provide structured customer and implementation feedback to Product Management.
• Partner with Product to distinguish customer-specific requirements from broader platform needs.
• Contribute business and customer context to roadmap discussions whilemaintainingfocuson scalable platform capabilities.
• Develop deeperexpertiseacross Data Foundry, Maestro Configuration, and Cadence Suite applications and apply that knowledge to improverequirementsquality and implementation outcomes.
• Build trusted working relationships with customer business, analytics, operations, data, and technical stakeholders.
• Serve as the primary point of contact for detailed functional requirements, business rules, and UAT-related questions.
• Facilitate productive discussions between customer stakeholders and ConcertAI technical teams.
• Communicate complex functional and data concepts clearly to both business and technical audiences.
• Help customers understand how approved requirements translate into system functionality and data outputs.

What You’ll Bring

• Bachelor's degree in Business, Information Systems, Computer Science, Healthcare Administration, Analytics, ora related field.
• 2-10 years of relevant experience as a Business Analyst, Implementation Consultant, Product Analyst, or similar role supporting complex technology or data implementations. Final title assignment will be based on the candidate's demonstrated scope, independence, and depth of experience.
• Experience working with pharmaceutical, biotechnology, healthcare, healthcare data, or healthcare technology organizations.
• Strongrequirementselicitation, analysis, documentation, and management skills.
• Demonstrated experience translating business needs into functional requirements, user stories, business rules, and acceptance criteria.
• Experiencefacilitatingcustomer discovery sessions, requirements workshops, and stakeholder interviews.
• Strong SQL skills and ability to use data analysis to investigate requirements andvalidateoutcomes.
• Experience developing and executing UAT strategies, test scenarios, test cases, and acceptance criteria.
• Understanding ofdata mapping, transformation, integration, and data-quality concepts.
• Experience working with Product, Engineering, Data, QA, and Project Management teams.
• Familiarity with Agile software development methodologies and tools such as Jira.
• Strong analytical, problem-solving, organizational, and critical-thinking skills.
• Excellent written and verbal communication skills.
• Ability to communicate effectively with both business and technical stakeholders.
• Ability to manage multiple priorities andoperateeffectively in complex and ambiguous implementation environments.

Preferred Qualifications

• Experience within pharmaceutical commercial operations, Market Access, Patient Services, Specialty Pharmacy, Hub Services, or Commercial Analytics.
• Knowledge of specialty pharmacy, specialty distributor, hub, claims, payer, patient services, or real-world data.
• Experience supporting enterprise SaaS, healthcare data, analytics, or data aggregation implementations.
• Experience with healthcare data integration and ETL/ELT concepts.
• Familiarity with cloud data platforms, with AWS experience preferred.
• Experience working with healthcare data privacy and regulated environments, including HIPAA.
• Experience working with third-party healthcare data vendors and complex data ecosystems.

Learn More About ConcertAI

Our team at ConcertAI is dedicated to transforming healthcare decision-making through the application of RWE and AI to improve patient outcomes. We work in a fast-paced, dynamic, high-performing culture where diversity, collaboration, and innovation are valued. Join us on our quest to create a world free of disease. Learn more about ConcertAI at , or follow us onLinkedIn. Serving 1,300 clinical sites globally, TeraRecon - a ConcertAI company - is a Best in KLAS solution provider for AI-empowered radiology, oncology, cardiology, neurology, and vascular surgery. In the future, the combination with ConcertAI could bring a single, advanced AI-augmented diagnosis and interpretation capability from clinical trials to patient care.

EEO & ADA Statement

ConcertAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are dedicated to providing reasonable accommodations throughout the application and hiring process, as well as during employment, in accordance with applicable federal, state, and local laws. Requests for accommodation will be handled confidentially and in accordance with applicable law.