Senior Business Analyst - Credit Cards

Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Senior Business Analyst - Credit Cards to join our team in Durham, North Carolina (US-NC), United States (US).Job Description: Senior Business Analyst – Credit Cards DomainLocation: Westlake, Texas/ Durham, North Carolina. (Hybrid - work from client office every alternate week (all five days))Overall Experience: 10+ YearsEmployment Type: Contract / Full-TimeRole SummaryWe are seeking a highly analytical Business Analyst with deep Credit Cards domain expertise to drive the delivery of our digital card products. You will bridge the gap between business stakeholders and technical teams, translating complex card-lifecycle requirements into actionable technical specifications. Your core focus will span across originations, card issuance, payments, and risk management systems.Day to Day job Duties:Requirement Elicitation: Gather and document detailed business, functional, and non-functional requirements for credit card systems.Product Lifecycle Mapping: Define workflows for core card processes, including acquisition, credit scoring, underwriting, onboarding, and activation.Transaction Management: Map and optimize transaction processing flows, clearings, settlements, and dispute/chargeback management.Stakeholder Management: Act as the primary liaison between Product Managers, Credit Risk teams, Compliance, and Software Engineering.Agile Documentation: Author high-quality Epics, User Stories, Acceptance Criteria, and process map diagrams in Jira and Confluence.UAT Leadership: Define User Acceptance Testing (UAT) strategies, create test scenarios, and coordinate business sign-offs.Basic Qualifications:6+ years’ experience in end-to-end credit card lifecycle and payment networks (Visa, Mastercard, Amex).4+ years’ experience in working with one of the core card processing systems (e.g., TSYS, First Data/Fiserv, VisionPLUS, or modern cloud alternatives).6+ years’ experience in credit card regulations, including PCI-DSS, KYC/AML, and lending compliance frameworks.5+ years’ experience in Agile Scrum or Kanban environments.Nice to have:Familiarity with loyalty, rewards, and co-branded card program management.Basic understanding of APIs and microservices architecture used in modern fintech banking.Data & SQL: Proficiency in writing SQL queries to analyze customer transaction data and generate business insights.About NTT DATANTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation.

We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements.

For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .NTT DATA endeavors to make  accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.Posting Date:Department:IT Consulting -