Senior Billing Operations Associate

Detail-oriented and experienced, the full-time Senior Billing Operations Associate will manage key billing functions, including claim denials and payments, while working remotely in a dynamic healthcare environment. Key responsibilities Serve as a subject matter expert in claim denials, payment posting, and remittance reconciliation, managing complex queues and optimizing workflows Analyze Explanation of Benefits (EOBs) and remittance advice (RAs) to identify root causes of denials and develop effective resolution strategies Proactively manage denied claims, conducting investigations and ensuring accurate resubmission to payers while maintaining organized records Required qualifications Minimum of 5 years of experience in healthcare billing with expertise in managing complex claim denials and payment posting Proven ability to read and interpret complex EOBs and electronic remittance advice (ERAs) Comprehensive understanding of the complete claim lifecycle and payer-specific rules and regulations Extensive experience with billing software and navigating complex payer portals Demonstrated ability to mentor and support junior team members in a collaborative environment