Toast is seeking a Mandarin-English bilingual Customer Success Manager for its On Demand team to guide a high-volume SMB restaurant portfolio through activation, adoption, and renewal. You will run 30‑ to 60‑minute virtual meetings, share best practices, and tailor conversations to each customer's needs.
Responsibilities include data-driven engagement, cross-functional collaboration, and retention-focused conversations to protect revenue and expand SaaS usage.
#J-18808-LjbffrSenior Bilingual SMB Success Manager (Mandarin) in Remote at Unknown Company
This position is listed as full time and onsite.