Enterprise Backup/Storage EngineerWe are seeking experienced professionals to provide expert-level support and leadership in enterprise backup and recovery operations. This role is crucial in ensuring seamless global operations as we transition from outsourced services to an internal model.Location: Jacksonville, FLRequired Skills & Qualifications7 years of hands-on experience in enterprise backup/storage engineeringAdvanced knowledge of backup solutions, SAN/NAS, and storage architectureStrong background in Unix/Linux and Windows troubleshootingExperience with global IT operations and 24/7 enterprise environmentsFamiliarity with ITIL frameworks, project migrations, and contract-to-hire transitionsPreferred Skills & QualificationsExperience mentoring and guiding junior engineersKnowledge of insourcing transition projects, including documentation and knowledge transferExperience supporting global backup strategy across multiple regionsDay-to-Day ResponsibilitiesLead troubleshooting for complex backup/storage failures impacting global operationsProvide deep technical expertise in backup infrastructure and related technologiesCollaborate with Unix/Linux, Windows, and network teams to resolve multi-layered incidentsContribute to the insourcing transition project, including documentation and contingency planningMentor and guide Level 1 and Level 2 engineers to strengthen the team's capabilitiesSupport global backup strategy across U.S., Canada, EMEA, LATAM, and APAC regionsCompany Benefits & CultureInclusive and diverse work environmentOpportunities for professional growth and developmentCollaborative and supportive team culture