- Design and implement backend services powering real-time voice conversations, focusing on latency, reliability, and observability
- Build integrations for telephony, WebRTC, real-time audio processing, and external AI/speech services
- Ship end-to-end product features across backend systems and user-facing web experiences when required
- Improve platform reliability and performance through monitoring, tracing, autoscaling, and failure recovery
- Address turn-taking, interruptions, responsiveness, and graceful handoff to humans in real-time interactions
- Partner with product and design to deliver polished, human voice experiences
Requirements
- 3+ years building production software, with significant backend engineering experience
- Experience designing APIs, async systems, and scalable integrations
- Hands-on experience with real-time systems such as WebRTC and WebSockets or telephony protocols
- Product-driven engineering mindset with user-facing feature delivery and UX quality focus
- Ability to debug and optimize latency and reliability issues in production systems
- Cross-functional collaboration with product, design, and ML/speech teams
- Proficiency in Python or equivalent backend languages and async architectures
- Preferred: experience with telephony stacks, SIP, media servers, or speech/ASR/TTS integrations
- Preferred: familiarity with LLMs, speech models, or conversational AI production infrastructure
- Preferred: experience shipping backend and frontend user experiences
- Preferred: expertise diagnosing performance and reliability issues under real-time constraints
Demonstrates expertise in backend engineering with a focus on real-time systems, API design, and scalable integrations. Proficient in optimizing performance and reliability while delivering user-facing features in collaboration with cross-functional teams.
Highest-signal resume keywords
- Backend Engineering Experience
- Real-Time Systems Expertise
- API Design and Development
- Proficiency in Python
- Cross-Functional Collaboration
ATS Optimization Keywords
Hard Skills
- Backend Engineering
- API Design
- Async Systems
- Real-Time Systems
- WebRTC
- WebSockets
- Debugging and Optimization
- Performance Tuning
- Telephony Protocols
- Scalable Integrations
Soft Skills
- Product-Driven Mindset
- Collaboration
- User Experience Focus
Industry Keywords
- Real-Time Voice Conversations
- Latency
- Reliability
- Observability
- Monitoring
- Tracing
- Autoscaling
- Failure Recovery
- Human Voice Experiences
- Turn-Taking
Tools & Technologies
- Telephony Stacks
- SIP
- Media Servers
- Speech ASR
- Speech TTS
- Conversational AI Infrastructure