Senior AV Engineer
Chicago, IL
What You'll Be Doing
- Lead the development, design, implementation and support of Revantage's corporate AV solutions, meeting rooms, conference rooms and training rooms
- Develop long-term strategies and capacity planning for meeting future AV equipment and corporate technology needs
- Manage the daily video conference operations and all corresponding audio visual related items
- Manage the audio visual services staff members, including recruiting, mentoring and monitoring employee productivity and performance
- Investigate internal system customizations and/or modifications to reduce vendor fees and implement the improved configurations
- Monitor and audit conferences for quality and user experience, recommend and oversee enhancements
- Collaborate with organizational policy-makers to establish and enforce proper AV practices and procedures
- Advise on the purchase of new AV equipment; assist with its installation. Conduct research on, and make recommendations for, AV products in support of procurement and development efforts
- Set up, configure, test, maintain, monitor, and troubleshoot teleconferencing equipment, multimedia devices, televisions, monitors, projectors, recording equipment, speaker sets, digital cameras/camcorders, and other presentation equipment
- Perform onsite analysis, diagnosis, and resolution of complex AV hardware problems for a variety of end users, and recommend and implement corrective solutions, including offsite repair as needed
- Build and maintain a spare parts inventory for all AV equipment. Review and analyze audio visual system development requests to determine the level of IT support required, assignment of priorities and scheduling
- Develop and recommend new policies and procedures that enhance current audio visual processes and provide quality assurance
- Collaborate with the Manager of Collaboration Systems, research advances in audio visual services, and present recommended improvements
Skills We're Seeking
- 7+ years of experience with AV/Collaboration Systems Engineering
Nice To Have Experience
- Experience with Cisco CUCM
- Experience with AV vendors such as Polycom, Crestron, Tandberg, etc.
- Experience working in professional services environments
- Bachelor's Degree