To provide exceptional audiological support, the full-time Senior Audiology Tech Support Representative will assist hearing care professionals with hearing aid technology, mentor team members, and contribute to operational efficiency while working onsite. Key responsibilities Offers technical assistance and troubleshooting for hearing aids and related software Serves as a subject matter expert, providing training and support to new hires and team members Coordinates daily schedules and assists leadership in maintaining effective team operations Required qualifications Audiology Degree (M.S./M.A./Au.D. or HIS equivalent) with 1-2 years of clinical/field experience in audiological evaluations and hearing aid dispensing Minimum of 2 years' experience in an Audiology Tech Support call center Strong technical foundation in hearing aids and a proven history of delivering exceptional customer experiences Experience facilitating virtual training sessions and guiding peers through complex customer situations Demonstrated ability to work in a fast-paced environment while prioritizing tasks effectively
Senior Audiology Tech Support in workfromhome at Unknown Company
This position is listed as full time and onsite.