Senior Audio-Visual Engineer

Senior Audio-Visual Engineer

Deliver advanced, customer‑focused A/V engineering and operational support while providing day‑to‑day technical leadership for the A/V team. The Senior Audio‑Visual Engineer is accountable for the reliability and performance of conference center and collaboration technologies globally, including Microsoft Teams Rooms environments, enterprise room control platforms, and associated audio/video signal chains. The role partners closely with Client Services to ensure high‑quality meeting and event execution, leads troubleshooting and root‑cause analysis, and contributes to lifecycle planning, standards, documentation, and continuous improvement of the firm’s A/V infrastructure and user experience.

Duties & Responsibilities

• esDeliver professional, responsive, and solution‑oriented A/V support to lawyers, business professionals, and firm clients.
• tsProvide end‑to‑end technical support for meetings and conferences, including video conferencing, webinars, content sharing, digital recording, basic post‑production editing, and special events.
• Engineer and validate room readiness by configuring, testing, and supporting cameras, microphones, DSP/audio chains, control systems, computers, projectors, displays, and related A/V technologies prior to scheduled events.
• Perform proactive system health checks, troubleshoot failures under time constraints, and drive root‑cause analysis to improve service reliability.
• Create, update, and close A/V service tickets for setups, support requests, incidents, and repairs, documenting troubleshooting steps and outcomes.
• Diagnose and repair A/V equipment in‑house when feasible and coordinate vendor support/RMA processes as needed.
• Partner with Client Services on meeting planning, third‑party coordination, and integration testing to ensure seamless end‑user experience.
• Maintain accurate A/V inventory, configuration records, and support documentation (room standards, quick reference guides, and troubleshooting runbooks).
• Stay current on A/V, unified communications, and collaboration technology trends; recommend changes that improve reliability, usability, and supportability.
• Cross‑train on firmwide A/V platforms and standard room designs to ensure comprehensive team coverage and consistent service delivery.
• Maintain timely and regular attendance, provide after‑hours support as required for events, and perform other duties as assigned.

Senior‑Level Responsibilities

• Train and mentor A/V team members on systems, tools, and best practices.
• Support and engage firm executives for high‑profile meetings and events.
• Coordinate and support large‑scale events within and outside firm facilities.
• Document and promote standardized A/V procedures and best practices firm‑wide.
• Lead A/V infrastructure upgrades and maintenance activities; recommend enhancements and improvements.
• Provide scheduled and ad‑hoc performance and operational reports to the Audio‑Visual Manager.
• Demonstrate initiative, sound judgment, and the ability to prioritize effectively in high‑pressure environments.
• Pursue continuous professional development through training, certifications, and industry resources.
• Uphold high standards of confidentiality, discretion, and integrity, particularly with respect to all sensitive and/or confidential firm and client information to which this position will have access.

Requirements

Education & Credentials

• Associate or bachelor’s degree is preferred (Audio Engineering, Information Technology, Electrical Engineering, Telecommunications, or a related field), or equivalent combination of education and experience.
• Relevant technical certifications are preferred (e.g., CTS/CTS‑I/CTS‑D, Microsoft Teams Rooms/Teams certification pathways, Crestron/Extron training, Cisco collaboration certifications, or comparable vendor credentials).

Knowledge & Experience

• Expert‑level experience configuring and supporting Lenovo, Cisco, and comparable A/V devices.
• Advanced expertise with Extron control systems, video matrix switches, and mixers.
• Strong working knowledge of Crestron XIO and Fusion RV enterprise management tools, including provisioning, scheduling, and monitoring.
• Minimum of 7 years of progressive experience supporting video conferencing, room audio systems, and A/V control platforms.
• Prior experience in a law firm or professional services IT environment.

Preferred

• Based in Washington, D.C.
• Core hours of 9:00am – 5:30pm, Monday‑Friday, in‑office. Ability for flexible hours, including early mornings, evenings, and weekends, with minimal notice when required.
• Position requires access to equipment, software, or technology that is subject to U.S. export controls. Candidates must be a United States citizen or national, lawful permanent resident, or approved refugee or asylum holder. Candidates must be actively pursuing naturalization if required within two years of application.

Benefits

Coverage includes a comprehensive benefits package, including healthcare insurance. Learn more about benefits at Covington:

Equal Employment Opportunity

Covington & Burling LLP is an equal opportunity employer and does not discriminate in any aspect of employment, including hiring, salary, promotion, discipline, termination, and benefits, on the basis of race, color, ethnicity, religion, national origin, gender, gender identity or expression, age, marital status, sexual orientation, family responsibility, disability (including physical handicap), or any other improper criterion. Covington will consider qualified applicants with arrest or conviction records for employment in accordance with applicable laws, including the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Candidates hired for staff positions with a minimum work schedule of 30 hours per week are eligible for a comprehensive benefits package, including healthcare insurance. View Covington job applicant privacy notice here: