Senior Applications Engineer, New Business Intake & ConflictsLocation: New York City, New York Work Arrangement: Onsite or Remote (NYC area only) Employment Type: Full TimeIdeal CandidateCandidates MUST have prior experience in a legal or professional services environment, strong technical depth, and very stable resumes (please do not submit temp, contract, or freelance-heavy profiles). Resumes must be unedited, original, and up to date. Minimum salary expectations must be included.Role OverviewOur client, an Am Law 50 firm, is seeking a Senior Applications Engineer, New Business Intake & Conflicts to serve as the technical owner of the firm's risk and compliance application ecosystem.
Reporting to the Senior Manager, Enterprise Applications, this individual will be responsible for the stability, security, optimization, and strategic evolution of platforms supporting New Business Intake and Conflicts, including Intapp Conflicts, Intake, Walls, Terms, and related systems. This is a highly technical, hands-on role requiring close partnership with business stakeholders and leadership of the firm's Intapp cloud/SaaS migration.Key ResponsibilitiesServe as IT owner for all applications supporting firm risk and compliance (Intapp Conflicts, Intake, Walls, Terms)Lead planning and execution of migration from on-premise Intapp platforms to cloud/SaaS environmentsIdentify and implement new capabilities enabled through cloud adoptionPartner closely with New Business Intake and Conflicts teams to analyze workflows and translate business needs into technical solutionsOptimize application configurations to support firmwide risk management initiativesProvide strategic recommendations to IT and business leadership based on platform capabilities, product roadmaps, and business driversManage vendor relationship with Intapp; advocate for enhancements, fixes, and roadmap alignmentLead and support application implementations, upgrades, enhancements, troubleshooting, and roadmap planningEnsure application performance, availability, security, and stabilityMonitor system performance and lead capacity planning effortsCollaborate with infrastructure, security, data, and development teamsMaintain accurate architecture diagrams, system documentation, and support materialsAdhere to IT change management, SDLC, incident management, and governance processesSupport training, QA, and testing activities; partner with QA on test scripts and remediationProvide coaching and guidance to junior analysts; collaborate with onshore and offshore teamsRequired ProficienciesStrong communication, organization, negotiation, critical thinking, and leadership skillsDeep expertise with Intapp configuration tools (Forms, Workflows, data sets)Strong understanding of cloud/SaaS platforms, integrations, and release managementExperience with system integrations (APIs, web services, FTP, database-to-database)Knowledge of AI and GenAI applications within legal technology or enterprise IT environmentsProficiency with SQL Server, SQL development, querying, and reportingExperience using JIRA, Confluence, or similar project management toolsKnowledge of security and data governance best practicesExcellent analytical and problem-solving skillsAbility to clearly communicate technical concepts to non-technical stakeholdersCollaborative team-oriented mindsetQualifications7+ years of information technology experience5+ years supporting enterprise application platforms3+ years of hands-on experience with Intapp Conflicts, Intake, Walls, and Terms (or equivalent risk/compliance systems)3+ years of experience in a professional services or legal environment (preferred)3+ years supporting cloud/SaaS platformsExperience working with executive-level stakeholdersSkills and Certifications7+ years of information technology experience5+ years supporting enterprise application platforms3+ years of experience with Intapp Conflicts, Intake, Walls & Terms (or similar systems)3+ years of experience in a legal or professional services environment (preferred)3+ years supporting cloud/SaaS platforms