Senior Analyst, Partner Business Capabilities

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. The future of cybersecurity starts with you.
The Senior Analyst, Partner Business Capabilities is a global position that drives the strategic planning, execution, and management of systems infrastructure supporting our Partner/Alliances go-to-market initiatives. This role spearheads the digital transformation of our Partner Experience, focusing on optimizing key capabilities to deliver exceptional service while streamlining processes for both Partners and internal stakeholders. The ideal candidate will enhance CrowdStrikes partner ecosystem by implementing scalable automation solutions, fostering operational excellence, and serving as a key liaison across cross-functional teams to ensure a seamless partner experience.
Strategic Planning & Roadmap Management
Align with Go-to-Market teams on business priorities and policy implementation
Gather business requirements for new enhancements and initiatives
Serve as primary subject matter expert and escalation point for designated Partner capabilities
Manage system improvement lifecycle from discovery to implementation with stakeholder alignment
Implement data governance processes to ensure system performance and data integrity
Monitor system workflows to ensure stability and optimal performance
Lead the Scalable Operations stream within the Alliances AI Center of Excellence (CoE), overseeing the intake, evaluation, validation, development, and lifecycle management of AI-powered tools, agents, applications, workflows, and other capabilities in partnership with IT and cross-functional teams.
Create and maintain comprehensive system documentation, operation policy and logical workflows
Collaborate with IT on requirements, documentation, user stories, testing, and training
Lead change management, including training materials, transition documentation and adoption
Bachelors degree preferred or equivalent work experience
~5+ years of Channel/Partner Program/Operations experience
~ Leads, Contracts, Deal Registration, Cloud Marketplace, On-boarding, Incentives, Quoting (CPQ/RLM), Order Processing, Invoicing, B2B, Training/Certifications, Managed Services, and provisioning
~ Extensive Salesforce expertise
~ Self-starter, detail-oriented, operationally-minded, comfortable with flexible hours
~ Understanding of the benefits and caveats in developing software with the assistance of agentic AI systems
~ Expertise in identifying and resolving issues related to data and output with AI systems
~ Excellent project management and communication skills
~ Proficiency in business applications: Google Workspace, Excel, PowerPoint, Clari, Tackle, Crossbeam, Miro, Slack,and BI tools (Tableau preferred), experienced with AI tools,e.g., Slackbot AI, Claude Code, Claude Cowork, other agentic systems leveraging Model Context Protocol (MCP), to optimize partner operations and internal workflows
~ LI-Remote
Market leader in compensation and equity awards
Competitive vacation and holidays for recharge
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
We support veterans and individuals with disabilities through our affirmative action program.
The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
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CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. S. candidates is $110,000 - $160,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.