TTEC Digital is seeking a Senior Consultant, Amazon Connect CX and Platform Specialist, to join our team remotely in the United States. You will design, configure, and support AI-enabled contact center experiences within Amazon Connect, translating customer requirements into practical platform capabilities across flows, Lex orchestration, and agent tools.
The ideal candidate has hands-on Connect experience, familiarity with Lex/NLU patterns, and a track record of integrating CCaaS with external
#J-18808-LjbffrSenior Amazon Connect CX & Platform Consultant (Remote) in austin at Unknown Company
This position is listed as full time and able to be worked remotely.