Genesys is seeking a Senior Services Engagement Director to drive enterprise-scale customer experience transformation across a defined portfolio in the United States, including remote work. You will own services revenue strategy, oversee multiple large accounts, and shape how organizations adopt and realize value from the Genesys platform.
You will collaborate with cross-functional leaders, design outcome-driven proposals, and guide AI-enabled transformations to improve loyalty, efficiency, and
#J-18808-Ljbffr