Unknown Company

Senior AI Platform Support Engineer (Remote)

workfromhome • Posted Yesterday
Onsite Full Time Computer and Mathematical Occupations

LangChain is seeking a Senior Technical Support Engineer to lead the customer support experience for highly technical users, from AI engineers to infrastructure architects. You’ll help debug production LLM applications and improve AI observability and evaluations, unblock critical issues, and define world‑class support for modern AI platforms.

You’ll work with engineering and product teams to resolve bugs, refine diagnostics, and build escalations, documentation, and knowledge resources,

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Senior AI Platform Support Engineer (Remote) in workfromhome at Unknown Company

This position is listed as full time and onsite.

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