Unknown Company

Senior AI-Native ITSM Product Lead — Drive Zero Outage

ca • Posted 1 weeks ago
Onsite Full Time Professional Services

ServiceNow is seeking a senior product leader to own an AI-native ITSM portfolio, defining success metrics and guiding a small, high-impact team. You will work with design, engineering, and customer success to ship features that reduce outages and improve time to resolution.

You'll shape strategy toward enterprise adoption, build prototypes and run evals against real incidents, and mentor junior managers as you scale the product across thousands of customers.

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Senior AI-Native ITSM Product Lead — Drive Zero Outage in ca at Unknown Company

This position is listed as full time and onsite.

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