Palo Alto Networks is seeking a Customer Engineering escalation engineer to serve as the technical pivot translating field signals into AI learning and actionable insights. You will act as the escalation point for an AI-driven support ecosystem, diagnosing defects and driving resolution with AI tools in high-stakes environments.
You will translate complex troubleshooting into structured playbooks, guardrails, and deterministic tool calls for AI co-pilots, partnering with senior engineers to
#J-18808-LjbffrSenior AI Escalations Engineer in california at Unknown Company
This position is listed as full time and onsite.