Optomi, in partnership with a leading technology organization operating at the scale of a major financial enterprise, is looking for a Senior Engineer (VP-equivalent) to join their Customer-Facing AI Agents team. We are seeking a seasoned Senior Engineer to design and build production agentic workflows for customer-facing use cases. This role involves working on multi-turn conversation, tool calling, retrieval, escalation, and human handoff. You will own agent orchestration end to end using LangGraph/LangChain, integrate agents with core service layers, and build and tune evaluation loops. The position requires hardening systems for a regulated, high-trust environment.
What the right candidate will enjoy:
- Working in a startup-paced environment with enterprise-scale distribution
- Building innovative AI solutions that directly impact millions of customers
- Collaborating with a small, senior team of engineers
What type of experience does the right candidate have:
- 7+ years of software engineering experience
- Proven hands-on delivery of LLM-based agentic systems in production
- Strong proficiency in Python and Java
- Experience with PyTorch and LLM serving/inference
What the responsibilities are of the right candidate:
- Design and build agentic workflows for customer-facing use cases
- Own agent orchestration using LangGraph/LangChain
- Integrate agents with Java/Spring microservices
- Build and tune evaluation loops and ensure system reliability and safety
Senior AI Engineer in new york at Unknown Company
This position is listed as full time and onsite.