Lighthouse is seeking a Senior Support Operations Manager to own the orchestration of systems, processes, and people behind the global support experience. You will ensure AI and human support work together as a single, high-performing system and scale operations for Lighthouse's expanding product suite, including Ernest.
This builder-operator role requires coordinating support systems, QA, analytics, workforce planning, and partnerships with Product, Engineering, BI, and leadership.
#J-18808-LjbffrSenior AI-Driven Support Ops Leader - Hybrid, Global Impact in fort worth at Unknown Company
This position is listed as full time and onsite.