Senior AI-Driven L&D Architect for Support

Shopify Inc. is seeking a generalist Learning & Development professional to design and build training content for Shopify Support. You’ll work across Support ops, collaborating with stakeholders to plan and delegate work while maintaining high quality and relevance.

You will create AI-assisted learning assets, write courses, and ensure editorial judgment keeps outputs genuinely strong. This role emphasizes moving fast with AI and human-quality editing.