Vertex Inc. is seeking a Senior Manager of Customer Success Intelligence & AI Operations to lead the technology backbone powering AI-enabled customer journeys. You will configure Gainsight, manage data quality, and design scalable playbooks and CTAs that drive health scoring and proactive outreach.
You will collaborate with cross-functional teams to translate strategy into technical requirements, oversee data governance, and advance AI-powered customer engagement across segments.
#J-18808-LjbffrSenior AI-Driven Customer Success Operations in Remote at Unknown Company
This position is listed as full time and onsite.