Zendesk, Inc. is seeking an experienced solutions consultant to lead technical strategy and design AI-driven customer experience solutions. This role demands a strong SaaS background and expertise in AI technologies for impactful customer engagements.
Ideal candidates will have at least 5 years of consulting experience, excellent storytelling skills, and the ability to align customer needs with Zendesk’s innovative product roadmap, ensuring a unified go-to-market strategy.
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