Genesys is seeking a Senior Principal Consultant to lead Self-Service and AI initiatives across multiple U.S. locations, delivering AI-powered CX solutions.
You will design, develop and test customized digital bots (including generative AI) and bot architectures, integrating with Google Dialogflow and Amazon Lex while guiding customers through end-to-end delivery. You will collaborate with Product Owners and Scrum Masters, estimate development efforts, and perform knowledge transfer at project
#J-18808-LjbffrSenior AI & Self-Service Solutions Lead in virginia at Unknown Company
This position is listed as full time and onsite.