JOB SUMMARY
nThe Back Office Applications Administrator III will have three primary responsibilities: (1) apply analytical skills to business requests and issues (which are often high-level or lacking in detail) and deliver these business wants/needs in the form of working software (2) provide effective and high quality administration and support across all 3rd party software systems ensuring proper maintenance is performed to reduce the risk of customer impacting outages, and (3) address and own production impacting issues from first report to resolution.
nPRIMARY DUTIES & RESPONSIBILITIES
n- n
- Troubleshoot and resolve system/database performance issues n
- Administer WebSphere, Kronos, Workfront, AutoAudit applications n
- Need to have strong programming and Power Shell scripting skills to understand and make changes in coded modules n
- View the entire SDLC as a whole to analyze and make suggestions to improve the end-to-end process using automation and Best Practices n
- administration including Source Control, Continuous Integration, and Change Management n
- Perform application upgrades and apply appropriate software updates/patches n
- Integration with relevant external tools n
- Create workflows for users, based on process flows defined by business unit n
- Design, build and support management solution functionality n
- Manage user access to platform and management solutions n
- Maintain reports and dashboards n
- Manage solution change control n
- Manage the request for platform enhancement and issues with Vendor Customer Support Portals n
- Communicate technical and business problems clearly, quickly and in a concise manner to a variety of audiences n
- Administer other 3rd Party Applications as needed n
Required Skills
nKNOWLEDGE, SKILLS, & ABILITIES
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- C#, VB.NET, Power Shell & SQL Server n
- Ability to write and analyze SQL queries n
- Ability to work independently and under pressure n
- Excellent communication skills with internal and external contacts n
- Ability to communicate in both technical and business terms, clearly and concisely n
- Excellent time management, multitasking, task planning and prioritization skills n
- Ability to communicate and gather requirements from large number of project stakeholders n
- Some travel may be required to; up to 10% n
Applicable to all employees of Globe Life & Accident and its subsidiaries:
n- n
- Reliable and predictable attendance of your assigned shift n
- Ability to work full time and/or part time based on the position specifications. n
Required Experience
nEDUCATION & WORK EXPERIENCE REQUIRED
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- 5-10 years of experience with .NET, C#, VB.NET & SQL Server, including system and query optimization n
- 3-5 years of business analysis experience n
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or equivalent work experience n
- Insurance industry experience a plus n
Qualifications:
KNOWLEDGE, SKILLS, & ABILITIES
- n
- C#, VB.NET, Power Shell & SQL Server n
- Ability to write and analyze SQL queries n
- Ability to work independently and under pressure n
- Excellent communication skills with internal and external contacts n
- Ability to communicate in both technical and business terms, clearly and concisely n
- Excellent time management, multitasking, task planning and prioritization skills n
- Ability to communicate and gather requirements from large number of project stakeholders n
- Some travel may be required to; up to 10% n
Applicable to all employees of Globe Life & Accident and its subsidiaries:
n- n
- Reliable and predictable attendance of your assigned shift n
- Ability to work full time and/or part time based on the position specifications. n
Senior Accountant in mckinney at Unknown Company
This position is listed as part time and onsite.