Senior Account Manager

Hybrid in Morris County, NJ

Salary: $75-90K

Position Overview

We’re looking for a motivated, highly organized Account Executive with approximately 3+ years of experience to join our client services team. This is an excellent opportunity for an early-career account professional to build strong client relationships, contribute to integrated marketing initiatives, and work alongside a collaborative team to deliver impactful campaigns and exceptional client service.

The ideal candidate is proactive, detail-oriented, and eager to learn, with strong communication skills and the ability to manage multiple projects and priorities in a fast-paced environment. You’ll serve as a day-to-day point of contact for clients, coordinate internal teams, and help ensure projects move seamlessly from initial briefing through final delivery.

Healthcare experience is strongly preferred , particularly experience supporting hospitals, health systems, health networks, or other complex healthcare organizations, or other B2B or B2C clients.

Key Responsibilities

• Support day-to-day client relationships, serving as a reliable and responsive point of contact.
• Develop a strong understanding of client businesses, goals, audiences, and marketing objectives.
• Coordinate integrated marketing and communications projects from initial briefing through execution and delivery.
• Assist in developing project briefs, presentations, timelines, status reports, and other client-facing materials.
• Collaborate with creative, strategy, media, production, and other internal teams to ensure projects stay on track.
• Manage project schedules, deliverables, approvals, and deadlines while proactively communicating updates and potential challenges.
• Participate in client meetings, take meeting notes, track action items, and follow up to ensure timely completion.
• Help translate client feedback and business objectives into clear direction for internal teams.
• Review creative concepts, campaign materials, and deliverables for accuracy, consistency, and alignment with client expectations.
• Monitor project budgets, estimates, scopes of work, and timelines, escalating potential issues as needed.
• Track campaign performance and help prepare reports, insights, and recommendations for client discussions.
• Identify opportunities to improve processes, strengthen client relationships, and enhance the quality of deliverables.
• Build strong working relationships with clients and internal partners through clear communication, responsiveness, and follow-through.
• Proactively anticipate client needs, ask thoughtful questions, and help identify opportunities to support broader business objectives.
• Maintain exceptional organization across multiple accounts, projects, and competing priorities.
• Support senior account team members with strategic planning, presentations, account development, and additional client initiatives as needed.

Qualifications & Experience

• Approximately 3+ years of account management, account coordination, or client services experience , preferably within an advertising, marketing, healthcare communications, or integrated agency environment.
• Experience managing projects, coordinating cross-functional teams, and supporting client relationships.
• Strong written and verbal communication skills, with confidence participating in client meetings and preparing professional presentations.
• Excellent organizational skills and attention to detail, with the ability to manage multiple deadlines and competing priorities.
• A proactive, solutions-oriented mindset and a willingness to take ownership of tasks from start to finish.
• Ability to communicate effectively with clients and internal teams, ensuring expectations, timelines, and deliverables are clearly understood.
• Strong interpersonal skills and the ability to build positive, productive relationships.
• Familiarity with integrated marketing campaigns, creative development, media, or marketing communications.
• Comfort working with project management tools, presentation software, spreadsheets, and other standard business applications.
• Basic understanding of project budgets, scopes, timelines, and resource coordination.
• Curiosity and a genuine interest in understanding client businesses, solving problems, and developing marketing expertise.
• Ability to work collaboratively in a fast-paced environment while maintaining high standards for quality and client service.
• Healthcare experience strongly preferred , including exposure to hospitals, health systems, health networks, or other complex healthcare organizations.

Typical Experience

• Approximately 3+ years of relevant account management, account coordination, or client services experience.
• Agency experience required.
• Healthcare or healthcare marketing experience is a plus.
• B2B experience is a plus.