Security Systems Support Engineer – Level 2

Interface Systems LLC is seeking a Level 2 Security Technical Support Analyst to join its Customer Support Organization. The role focuses on fault isolation, repair, and service restoration for analog and IP-based security services, including CCTV, access control, fire, and intrusion solutions.

You will work with Level 1 teams and customers via ticketing, email, chat, and phone, guiding escalation, resolving complex issues, and maintaining strong client relationships.