Security Receptionist

Security ReceptionistNavy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.As a Security Receptionist, the primary responsibility is to warmly greet and welcome visitors as they arrive at the building, guiding or directing them to their intended destination. Provide essential administrative and operational support to the Security Leadership/Management team.

Works under close supervision, follows established processes and procedures to execute routine front desk security tasks, helping minimize risks to Navy Federal Credit Union assets, members, and employees.ResponsibilitiesMonitor facility receptionist areas; Responsible for checking in visitors and providing the appropriate badges and assist with controlling accessServes as a dispatcher for security assistance/services (e.g., escorts, transportation, vehicle malfunctions)Facilitate/collaborate with security personnel on emergency situations (fire, medical, hazardous weather, etc.Prepare, enter, and complete forms in database as they relate to Visitor access, Contractor, and Employee AccessReceive incoming calls, determine purpose and/or forward to appropriate personnel or functional area for responseReceive and distribute mail, packages, and deliveries and ensure that incoming items are screened and processed in accordance with security procedures.Verify identification and ensure that only authorized individuals are allowed access.Prepare, maintain, and complete a variety of SharePoint reportsIdentify, investigate, and report discrepancies/processing problems to include documentation and time-sensitive issuesAssist security staff with parking and managing new hire / applicants and the front desk waiting areaAssist with the observation of suspicious activityMonitor and respond to inquiries received through various media channelsCollect, sort, and distribute reports, correspondence, on-line messages, and faxesReview reports and data; take necessary action(s)Complete data entry in automated systems; may generate reports as necessaryAct as liaison between business units in support of operational initiativesOperate and maintain standard office equipmentMaintain and stock essential materials and suppliesComplete security training and emergency trainingRemain alert for possible emergency situations; follow Security procedures, contain situations, and alert security management, as neededPerform other duties as assignedQualificationsBasic skill performing mathematical calculations and working accurately with numbersBasic skill analyzing and organizing problems or work processesBasic skill interacting with staff, management, vendors, members diplomatically & tactfullyWord processing and spreadsheet software skillsVerbal and written communication skillsBasic skill exercising initiative and using good judgment to make sound decisionsBasic skill navigating multiple screens and PC applications and adapting to new technologiesBasic skill building effective relationships through rapport, trust, diplomacy and tactUses business software applications (e.g., word processing, presentation and spreadsheet) to prepare correspondence, reports, presentations, agendas, and meeting minutes,)Complete security training and emergency training within a reasonable period of timeHigh school graduate or a GED or equivalent experienceAdditional InformationHours:Monday - Friday, 7:30AM - 4:00PM (Full time on-site)Location:820 Follin Lane, Vienna, VA 22180Job InfoJob Identification 32653Job Category ReceptionistPosting Date 09/21/2026, 07:31 PMApply Before 09/29/2026, 03:59 AMDegree Level No Formal EducationJob Schedule Full timeJob Shift Regular HoursTargeted Salary Range $22.70 - $25.10 hourly