Security Guard / ReceptionistThe Security Guard / Receptionist provides a welcoming environment and a strong sense of safety for the community at Essex Community Center @ 175 Delancey St. and Rose Center @ 80 Pitt St. They are responsible for visitor management, handling in-person and phone inquiries, and receiving and distributing packages on a daily basis.
Additionally, the Security Guard / Receptionist will act as the liaison to NYPD and NYFD and all internal stakeholders on matters related to safety, security, and emergency management.Education, Experience and Skill Requirements:Must have a High School Diploma or equivalentSecurity Guard license requiredPrevious youth-based/school/community center security experienceGood conflict mediation and public relations skillsExcellent written and verbal communication skillsMust be a self-starter with the ability to work independently and with minimal guidancePrevious experience working with a diverse populationThe ideal candidate must be personable, energetic, and enthusiasticCandidates must successfully complete the following: NYSDOH Fingerprinting Screening; New York State Clearance Review Background Check; three (3) Reference Checks; Physical with updated TB Test (Fees may apply)Valid CPR/AED Pro-certification through a recognized accrediting body preferredEssential Duties and Responsibilities:Greet visitors/employees warmly and professionally upon entering, address their inquiries and direct them to the appropriate locationsLogs medical or safety-related incidentsManage and mediate all conflictsResponds to all emergencies (i.e. medical, unsafe areas, trespassing, altercations, etc.)Controls the flow of traffic so that only scheduled participants are allowed in the building or into appropriate program areasMaintain positive relationships with key stakeholders, program participants, families, community members and program staffKeep the lobby clear of unauthorized persons, including loitering children, adults, or adolescentsAware of the daily agenda and schedule of the buildingManage registration forms and process identification cards for program participants (as needed)Monitor, access, and review security footage as neededOther duties as assignedAdditional Qualifications:Candidate must be able to sit or stand for long periods, climb stairs, and lift or move up 50 lbs.Familiarity with the latest visitor management software and security-related technology is a plusMust be able to obtain Certificates of Fitness as needed