Security Officer (On-Call): BP Whiting Refinery

Security Officer

JOB SUMMARY: Under limited supervision, the Security Officer provides security and protection of work site(s), personnel and assets at the assigned job site. Performing access control at a perimeter gate for vehicle access (traffic booth) is a core function of this position. Enforces safety measures, performs regular patrols of assigned premises, and responds to incidents based on established operational procedures.

REQUIRED QUALIFICATIONS:

• Minimum 18 years of age
• High school diploma or equivalent
• Prior military, law enforcement, or security experience preferred, but not required.
• Able to proficiently speak, read, understand and write English
• Strong communication and customer service skills
• Must have a valid driver's license
• Compliance or ability to be compliant with any State and/or local laws and regulations governing those working as Unarmed Security Officers.
• Per regulatory requirements, a Transportation Worker's Identification Card (TWIC) is required, or able to obtain.
• As a condition of employment, must be able to successfully complete a criminal background investigation, drug screen, and a post-offer physical.

SKILLS/APTITUDES:

• Maturity of judgement and behavior
• Ability to present self in a highly professional manner with the understanding that honesty, integrity and ethics are essential.
• Ability to communicate respectfully with all visitors, coworkers, vendors, supervisors, managers, customers and client representatives.
• Ability to provide clear directions and respond accordingly.
• Must have basic phone and computer skills (email, texting, two-way radio, etc.)
• Ability to work well under pressure.
• Ability to work well alone and within a team.

ESSENTIAL FUNCTIONS:

• Provide customer service to the client by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
• Understand and successfully execute post orders including enforcement of client and company policies, rules and regulations.
• Perform access control functions and verify individuals are authorized to enter the facility
• Operate gate traffic barriers to prevent unauthorized entry of vehicles
• Monitor traffic and parking areas.
• Guard property against damage, fire, theft, and illegal or unauthorized entry.
• Perform vehicle inspections
• Perform searches of people, vehicles, buildings, and other assigned areas, as needed.
• Display courteous, respectful and professional interactions with the public and customers.
• May operate and monitor CCTV equipment.
• May be asked to perform rescue functions at accidents, emergencies and disasters.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Effectively and coherently communicate using a two-way radio or telephone.
• Interview people to detect infringements and to investigate disturbances, complaints, thefts, vandalism and accidents or incidents.
• Report irregularities to management.
• Write Daily Activity Reports and/or Incident Reports
• May assist management and law enforcement officials in emergency situations.
• Maintain high standards for work areas and appearance.
• Must comply with established dress code/uniform requirements.
• Report all accidents and injuries in a timely manner.
• Ability to work in a constant state of alertness in a safe manner
• Maintain confidentiality and appropriate professionalism.
• Participate in regular safety meetings, safety training and hazard assessments.
• Perform all work in accordance with established safety and operational procedures.
• Maintain regular and punctual attendance.
• Ability to work a varying schedule including nights, weekends, holidays and extended hours as business dictates.
• Attend company/job required training programs (classroom and virtual) as designated.
• May perform responsibilities of a Lead Security Officer or Sergeant as requested.
• May perform other duties and responsibilities as assigned.

CORE COMPETENCIES:

• Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations
• Corporate Values: Understand, embraces, and integrates DUS corporate values into everyday duties and responsibilities
• Safety and Security: Promotes a safe work environment for co-workers and customers
• Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers
• Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization

JOB SPECIFIC COMPETENCIES:

• Adaptability: Adapts to changing conditions and work assignments, sets priorities and manages multiple assignments and tasks
• Analytical Skills: Visualizes, articulates and solves a variety of problems and concepts and makes appropriate decisions based on available information
• Communication Skills: Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others
• Conflict Resolution: Prevents, manages, and/or resolves conflict
• Independence: Works with little or no supervision
• Problem Solving: Anticipates and identifies problems, distinguishes between symptoms/ causes, and determines alternative solutions involving varied levels of complexity, ambiguity and risk.

WORKING ENVIRONMENT:

The employee will be required to work in an administrative/office-style workspace such as a security guard post or patrol vehicle and outside in varying weather conditions for extended periods of time and exposure to work assignments consisting of twelve-hour or 8-hour days (depending on schedule assignment) and able to workday or night shifts as required. The majority of the work is performed in a refinery setting with a wide variety of people in differing functions, personalities and abilities.

PHYSICAL DEMANDS:

The employee's work requires routine walking, standing, bending, pushing and/or pulling, and carrying items up to 50 lbs. Candidates will be required to successfully complete a post-offer pre-employment physical.

REASONABLE ACCOMMODATION:

It is DUS's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

EQUAL OPPORTUNITY EMPLOYER:

Denali Universal Services is an Equal Opportunity Employer.