Responsible for providing a secure and safe environment for customers while ensuring compliance with California State gaming laws.
Complete continuing education or training as directed by management.
All other reasonable duties that may be assigned in the future.
Scope of Authority
Limited to the boundaries set forth in the Club One Policies and Procedures Manual. Limited to the boundaries set forth by the State of California, Guard Registration Permit – “Powers of Arrest”. Authorized by Club One, Inc., Policies and Procedures to ensure safety and security of the premises, employees, guests and possessions.
Essential Job Skills
Greet and direct customers to desired destination (casino area, restaurant/bar, restrooms, etc.).
Check people entering any gaming area to confirm legal age (21 years of age). Handle requests for identification diplomatically.
Conduct periodic foot patrol in the parking areas utilized by Club One Casino guests. Report any suspicious activity that may occur in the parking areas to the Surveillance Control Center.
Always remain alert to anticipate potential problems. Assist and back up casino, food and beverage and/or security personnel when called.
Perform D-14 duties to include bending, kneeling and lifting to 20 pounds.
Complete D-14 paperwork completely and accurately.
Report breaks, leaves, shift changes, new games and any suspicious activity to surveillance.
Maintain a valid California Drivers License. Drive Club One golf cart vehicles to pick up and deliver customers as instructed by floor personnel.
Complete shift/incident paperwork and worker/customer injury forms promptly and accurately.
Maintain a professional appearance and proper uniform while on duty. Maintain a professional demeanor while off duty at Club One Casino.
Assist in “last call” pick‑up as directed by surveillance, floor personnel or food and beverage management.
Maintain a working knowledge of the Club One Casino Security and Surveillance Policy and Procedures manual, including any updates.
Engage in job‑related training including but not limited to safety, first aid and casino procedures.
Review updates to the Deny Entry, Customer Concern, and Statewide Self‑Exclusion at the start of every shift.
All other reasonable duties that may be assigned in the future.
Must maintain good physical condition to ensure that security staff can respond to security issues quickly and effectively.
Minimum Requirements
Must be at least 21 years of age.
Card Room work permit.
Must possess State of California Security Guard Registration or Proprietary Security Officer Registration.