Security Officer

**JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES****IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:** for Success:**We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.**Position Summary:**Patrols casino and/or is assigned to designated rotating posts throughout each shift.**Primary Duties and Responsibilities:*** Promotes superior guest service.* Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.* Exhibits a professional appearance, attitude, and overall demeanor.* Protects patrons and employees from illegal activity and in times of emergency.* Safeguards money and assets transported to and from and within the gaming facility and cashier/cage departments.* Investigates and records all unusual occurrences and incidents within the gaming facility and maintains incident report writing.* Verifies jackpot payouts and hopper re-fills.* Fire command monitoring and reporting.* Maintains confidentiality of sensitive information**.*** Performs other duties as assigned.**Minimum Qualifications:*** High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).* Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.* Must have a desire to assist guests and treat all guests in a consistently positive manner.* Must be able to write detailed reports in a clear and concise manner.* Must be able to work various shifts and flexible hours.* Must be able to stand and walk for long periods of time throughout an 8-hour shift.* Must be able to work inside and outside year around.* Must possess a valid Driver’s License.* Must be willing to work in a smoking environment.* Must be willing to adhere to company health and safety measures.**Preferred Qualifications:*** One (1) year experience in a high-volume guest service position with exceptional service skills.**Work Shift:**Swing (United States of America)
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