Security Officer Customer Service Representative
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer Customer Service Representative in Fremont, CA, you will serve and safeguard clients in a range of industries such as Auto, and more. Join Allied Universal as a Security Officer supporting a dynamic automotive location. You will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, respond to security-related concerns, and deliver outstanding customer service. Bring your communication skills and professionalism to a team that is agile, reliable, innovative, and committed to putting people first through teamwork and integrity.
Position Type: Full Time
Pay Rate: $22.52 / Hour
Job Schedule:
Day Time
Mon 07:00 AM - 03:30 PM
Tue 07:00 AM - 03:30 PM
Wed 07:00 AM - 03:30 PM
Sat 07:00 AM - 03:30 PM
Sun 07:00 AM - 03:30 PM
What You'll Do:
- Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
- Respond to incidents and critical situations in a calm, problem-solving manner.
- Conduct regular and random patrols around the automotive manufacturing location, parking areas, and perimeter.
- Monitor access points, observe visitor and vehicle activity, and report unusual conditions according to site-specific procedures.
- Assist with maintaining orderly operations by documenting incidents, completing required reports, and communicating with appropriate personnel.
Minimum Requirements:
- Possess at least one year of security-related experience.
- Provide proof of a high school diploma or GED as required by the client.
- Be at least 21 years of age.
- CPR certification is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver's license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.