SECURITY OFFICER

Position Summary

Provide superior guest service to both internal and external guests while ensuring an honest, safe and secure gaming experience in a pleasant environment. Observe and report violations to the immediate supervisor and take the appropriate actions. Patrol and promote safety throughout the facility and properties.

Essential Functions

• Respond to emergency calls and situations throughout the property.
• Provide protection of the casino assets, including guests and employees.
• Provide guest service consistent with departmental standards.
• Maintain a professional, friendly appearance and demeanor at all times.
• Follow directions of Security Supervisors, Lead Supervisors, Managers, and Directors in a timely and professional manner.
• Remain calm in stressful situations.
• Document events concisely and accurately in chronological order in a report.
• Ensure that gaming rules, casino policies and procedures, internal controls, and MICS are followed and document any violations.
• Perform any other related duties as assigned.

Qualifications

• High School Graduate or GED required.
• Previous security experience preferred.
• Computer skills: Word and Excel desired; basic typing skills required.
• Must pass background for Gaming License, CPR / AED training, and TIPS (Training for Intervention Procedures). Should retain a valid driver license.
• Fire suppression training and Title 31 training.
• Incident documentation and report writing skills.
• Good verbal and written communication skills.
• Patience, common sense, and sense of humor.
• Equipment and tools: black belt (plain leather), black polish‑able shoes capable of taking a shine, black slacks/dress pants (no holes, not faded, no jeans).

Work Environment and Physical Demands

Works in a well‑lit area frequently; works in a temperature‑controlled office environment occasionally. Works outdoors frequently (subject to heat, cold, and rain); exposure in a smoke‑filled and noisy environment frequently. Must be available to work weekends, any shift and holidays.

Physical demands: stand and walk constantly; sit frequently; handle, reach outwards, reach above shoulder occasionally; climb, crawl occasionally; squat and kneel frequently; bend frequently; lift/carry frequently up to 20 lbs., occasionally up to 50 lbs.; push/pull frequently up to 20 lbs., occasionally up to 100 lbs.; jog occasionally.