Security Officer

Security Officer

The primary responsibility of the security officer is assisting in providing an inclusive, safe, and secure campus environment so students, faculty, and staff can focus their attention on learning and conducting the business of the College. The security officer will assist in fostering an optimal learning environment by patrolling the campus, ensuring facilities are accessible or secured at appropriate times to the appropriate individuals, monitoring visitors, enforcing school policies, reporting unsafe or unhealthy conditions, acting as a deterrent to unsafe or poor behavior, and assisting administrators and/or public officials with emergency or investigative situations. The work is performed with some degree of independence for immediate action following college policies and security department standing orders and procedures. The security officer reports to and is supervised by the Assistant Director of Security. The scheduled hours for this position are 6:00 p.m.–4:00 a.m.

Characteristic duties and responsibilities include:

• Interacting in a professional manner with members of the campus and community while building and maintaining relationships that allow individuals who come with diverse social identities from many different cultures to feel comfortable in approaching and communicating with the officer.
• Patrolling designated buildings and grounds of the College campus on a continuous basis in order to identify and assess situations that may affect the security and safety of the College and the College community.
• Protecting life and property of the College and College community. Reporting unusual or suspicious activities and inappropriate use of College facilities or property.
• Providing directions and assistance to students, employees, and the general public in a courteous, respectful and efficient manner, and providing personal escorts when requested or needed.
• Performing daily checks of all campus buildings and floors, which may include: locking and unlocking entry doors, checking authorized building uses, monitoring for safety concerns/hazards, inspecting mechanical equipment areas and reporting malfunctions to Facilities or other relevant departments as needed if correction isn't possible.
• Responding to calls for service, which could involve resolving lockouts, housekeeping, maintenance or other issues as directed. Notifying relevant staff during business hours, or on-call staff after hours.
• Responding to emergencies or preliminary investigations of incidents in a timely manner, including but not limited to, medical / psychological / emotional emergencies, natural disasters, trespassing, theft, vandalism, threats of violence and disturbances. Identifying the source or cause of the problem, handling it effectively, and coordinating with appropriate campus or other public officials.
• Checking identification cards and gathering pertinent information from complainants, participants or witnesses to incidents. Completing any necessary administrative forms & providing factual, descriptive, typed reports.
• Maintaining regular radio contact with dispatch to log what buildings they've checked, report unusual situations, and to request back up when necessary.
• Appearing in court regarding incidents that occurred in the campus community when necessary.
• Conducting monthly fire equipment and other safety equipment inspections as scheduled or needed.
• Providing transportation for hospital trips and bank runs when necessary.
• Fulfilling and performing all the duties required of the Security Dispatcher position.
• Activating the Emergency Alert notification system and scripting Community Alerts as needed.
• Performing other similarly related duties as assigned or required.

Credentials and experience include:

• High school diploma or equivalent.
• Formal training and/or experience in a related field preferred.

Knowledge, skills, and abilities include:

• Must display strong interpersonal and community relations skills and have the ability to listen, communicate, and work effectively while maintaining strong working relationships within a diverse community of faculty, staff, students and the general public.
• Commitment to developing, and contributing to, a work environment welcoming to people with diverse backgrounds and experiences.
• Ability to maintain total confidentiality due to the sensitive nature of some security department operations.
• Ability to exercise sound judgment and function in a calm and effective manner under stressful conditions.
• A skilled problem-solver who is able to assist in developing and implementing solutions that are consistent with the values, goals and needs of a residential, academic community.
• Ability to provide a high level of service to all stakeholders; capability of generating confidence and engaging others in shared problem-solving.
• Ability to accomplish assigned tasks while working within the framework of OSHA safety regulations that govern procedures of personal safety, chemical, and equipment usage.
• Ability to operate security vehicles and other maintenance tools, and wear a uniform as designated by S.O.P.
• Ability to produce accurate and detailed written reports as required by S.O.P.

Special requirements include:

• Must undergo a criminal background check in accordance with College policy.
• Must be able to work outside for duration of assigned shift.
• Must have, or be able to obtain within one year or less of employment, approved basic first aid and CPR/AED certifications.
• Must have and maintain a valid U.S. driver's license and be insurable under College guidelines.
• Must be reachable for work-related issues.
• Must be willing and available to work any and all shifts including nights, weekends, holidays and overtime when required.

Physical requirements include:

• Considerable walking and climbing stairs in all weather conditions.
• Ability to independently lift up to 40 pounds frequently and up to 75 pounds occasionally.
• Ability to perform bending, squatting, twisting, crawling, and climbing.
• Ability to stand or walk for long periods of time, run in response to a call, and freely traverse campus.
• Ability to climb stairs and ladders up to 30 feet.
• Visual ability to safely and effectively operate equipment.
• Hearing and speaking abilities to effectively communicate through radio equipment and in person.
• Must maintain physical fitness standards so as to perform rescues, detention of suspects, and other physically demanding assignments. May exert in excess of 100 pounds of force in restraining or transporting individuals.

The intent of this job description is to provide the general nature and level of work required of employees who are assigned to this classification and shall not be construed as an all-inclusive list of duties and responsibilities. Employees may be instructed to perform job-related duties and responsibilities other than those specifically presented in this description.