Security Client Portfolio Manager

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Hiring for a Security Client Portfolio Manager

Join the world’s leading global security company!

• Salary is $150,000.00 per year
• Location: Irvine, California
• Excellent benefits and career growth opportunities
• Benefits include medical, dental, vision, life insurance, paid time off, and 401(k) participation for eligible employees.

Allied Universal® is hiring a Client Portfolio Manager. The Client Portfolio Manager collaborates with the Branch/General Manager to oversee employees and operational activities at all locations associated with their assigned client portfolio. As a leader, you will drive profitable business growth by providing world class service to your customer. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.

RESPONSIBILITIES:

Caring Leadership and Client Intimacy :

• Lead and mentor a team of Account Managers by providing coaching, support, and recognition, while fostering accountability. Encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development
• Build, maintain and grow relationships with clients by understanding their security needs and ensuring satisfaction

Operational Oversight and Safety:

• Deliver high-quality service to our clients by strategically overseeing Account Managers, while maintaining industry standards, company policies, and regulatory requirements
• Analyze, report and drive operational metrics and KPIs using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity
• Identify and mitigate security risks; develop and implement security protocols, training and response plans

Financial Performance and Growth:

• Work with branch leadership to strengthen financial performance within your assigned portfolio by managing budget allocation, driving revenue growth, reducing non-billable overtime, improving cash collections, and controlling expenses
• Collaborate with sales to drive organic business growth within existing client operations

Join a company that values agility, reliability, caring, teamwork, integrity, safety and innovation. By embracing these core values as a leader with Allied Universal, you will contribute to the positive culture and success of the organization.

QUALIFICATIONS (MUST HAVE):

• Must possess one or more of the following:
  • Bachelor's degree in criminal justice, business or a related field
  • Associate’s degree in Criminal Justice, Business or a related field with thee (3) years of management experience in a high-volume workforce environment or service industry
  • High School diploma with five (5) years of management experience in a high-volume workforce environment or service industry
• Current driver’s license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
• Minimum of one (1) year of experience driving operational and/or financial metrics while demonstrating strong financial acumen
• Minimum of two (2) years of experience in successfully building and developing teams
• Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
• Ability to collaborate across multiple business units and regions to creatively support client's growth and satisfaction
• Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business
• Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
• Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
• Minimum of one (1) year Law Enforcement experience
• Minimum of one (1) year Retail Security experience

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Law enforcement, military and/or contract or proprietary security services experience
• Experience managing a dispersed workforce in a multi-location operation

BENEFITS:

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: