Design and support automation solutions that improve cybersecurity Incident Management process efficiency
Work with business stakeholders and technical teams to analyze workflows, identify automation opportunities, gather requirements, and help deliver scalable solutions
Support Cyber Incident Coordination and response activities by helping triage, track, and coordinate incident‑related actions
Facilitate stakeholder communication and maintain incident documentation from initial detection through resolution
Assess business and operational workflows to identify opportunities for automation and AI‑enabled enhancements
Partner with business stakeholders and technical teams to gather requirements and help design, develop, and implement scalable solutions
Build, implement, and maintain automation capabilities using scripting, orchestration, APIs, AI tools, and Microsoft 365 platforms
Streamline supported workflows to reduce manual effort, improve efficiency, and promote consistent execution
Track action items and key deliverables to support project execution and timely follow‑through
Create, edit, and maintain process documentation, stakeholder communications, and other written materials
Facilitate timely communication across incident stakeholders