PlanetArt is seeking a Seasonal Real-Time Analyst to monitor real-time and historical adherence to schedules, break times, and productivity for a temporary remote role based in the Philippines. The role focuses on optimizing staffing and service levels across phone, email, and chat channels.
You will analyze performance metrics, provide actionable recommendations to the Workforce Manager, and collaborate with the Workforce Lead to drive efficiency.
#J-18808-LjbffrSeasonal Real-Time Analyst (Remote, Pacific Time) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.