Passionate about the outdoors, the part-time Seasonal Customer Support Representative will assist customers through inbound calls, providing exceptional service and solutions from a remote work environment. Key responsibilities: Assist customers by taking inbound phone calls and providing guidance on products and services Utilize de-escalation techniques and problem-solving skills to address customer inquiries effectively Participate in mandatory training sessions to enhance sales and service skills Required qualifications: Previous experience in retail and/or customer service call center preferred Ability to work a flexible schedule with reliable attendance, including weekends Must reside in a state with an REI Retail location for the duration of the position Minimum age requirement of 18 years Technical requirements include a compatible computer setup and high-speed wired internet connection
Seasonal Customer Support Representative in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as part time and able to be worked remotely.