Accenture Federal Services is seeking an SAP Service Introduction Lead to bridge the S/4HANA implementation project and the ongoing IT support organization. You will define operational readiness criteria, ensure training for service desk agents, establish SLAs, and coordinate the Hypercare period to guarantee stable post-go-live operations.
You will define escalation paths, document SOPs, and ensure smooth handover of design documents and logs to the support teams.
#J-18808-LjbffrSAP S/4HANA Service Readiness & Hypercare Lead in arlington at Unknown Company
This position is listed as full time and onsite.