Customer Care Master Data Analyst – ContractorThe qualified candidate will understand Master Data as a key element for reviewing/validating various data elements relevant to the entire order fulfillment process, using Client' ERP system or other tools to make necessary revisions. This position requires a hybrid of two skills areas: 50% high level problem-solving, data mining and analytical skills, while the other 50% will focus on daily hands-on operations and data maintenance.POSITION DUTIES & RESPONSIBILITIESManage Master Data in SAP across modules and support on-going supply chain related projectsKnowledge and experience with SAP Material Master Data fields and tables are essential for roleThis position will interface with various functions within the business: Marketing, Sales, and Logistics, at different levels of the organizationUnderstanding of master data processes, standards, data governance and data quality conceptsRetrieve, combine and analyze large amount of data to validateAdvanced skills in Excel (i.e. VLOOKUP, Pivot tables, advanced formulas, merging of data sets, ability to link various spreadsheets or data tables, import/export, or upload/download data to/from other systems)Identify areas for process improvements and drive the implementation changes to streamline processesAbility to work independently and proactively with minimal supervisionCreate process flows and training materials (as needed)Skills and/or Requirements: Bachelor's degree in business, Supply Chain, Computer Science or related field Customer Care Experience: 3-5 years SAP R/3 or HANA system required: 3-5 years MDG (Master Data Governance) TMS (Transportation Management System) CMIR (Customer-Material Info Record) ADET Rules (Accelerator Data Enrichment Tool) Transportation/Logistics (all modes): 1-2 years Import/Export: 1-2 years Microsoft Office: Proficient Bilingual: Desired (Spanish/French/Other) Celonis: Desired Six Sigma: Desired