San Marcos - Senior Teller

Senior TellerOn-Site | San Diego, CACompensation: $22.00 - $23.50 an hour, plus incentivesActual compensation within this range will be determined by factors including experience, qualifications, skills, internal equity, and other job-related considerations permitted by law.This position is part-time.As a Senior Teller, you'll serve as both a teller and platform representative, providing members with comprehensive financial support and guidance. If you enjoy building relationships, solving problems, educating members on financial products, and working in a fast-paced environment where no two days are the same, we'd love to meet you.Why Mission Fed?Our culture is guided by six core values:Integrity • Service • Commitment • Teamwork • Trust • CommunicationWhen you join Mission Fed, you'll become part of an award-winning organization that invests in its people, supports professional growth, and remains deeply connected to the communities we serve.What We OfferCompetitive compensation18 days of PTO during your first year12 paid holidays annuallyFull 6% 401(k) matchComprehensive medical, dental, and vision coverageLife insurance and additional voluntary benefitsEmployee wellness resources, including an on-site gymCareer development opportunitiesAn award-winning workplace cultureWhat You'll DoMember Service & Relationship BuildingWelcome and engage every member with a warm, professional attitude.Process a variety of financial transactions accurately and efficiently, including:DepositsWithdrawalsTransfersLoan paymentsWire transfersOfficial checksCash advancesGift cardsOpen new accounts, shares, and credit card accounts.Conduct needs-based conversations to identify products and services that best fit members' financial goals.Educate members on digital banking tools and self-service channels.Follow up with members to ensure satisfaction and uncover additional opportunities to help.Support branch and individual sales goals through referrals and cross-selling that genuinely benefit members.Operations & ComplianceBalance cash drawers and support end-of-day branch balancing activities.Prepare account-opening and credit card documentation accurately and in compliance with regulatory requirements.Protect member information and company assets by following all security procedures.Maintain knowledge of products, policies, procedures, and regulatory requirements, including BSA compliance.Assist team members with research and resolving balancing discrepancies.Participate in branch meetings, community events, and sales initiatives.What You'll BringHigh School Diploma, GED, or equivalent.At least:12 months of retail and/or customer service experience, or6 months of experience in a financial institution or similar industry.Basic computer proficiency and familiarity with Microsoft Office.Strong communication and problem-solving skills.Preferred QualificationsCash handling experience.Sales or cross-selling experience.Experience in a retail banking or credit union environment.Familiarity with Symitar.Build a Career with PurposeAt Mission Federal Credit Union, we believe in people helping people —and that starts with our Team Members. For more than 60 years, Mission Fed has proudly served San Diego, helping individuals, families, and businesses achieve financial well-being.

We're committed to creating a workplace where people feel valued, supported, and empowered to make a meaningful impact.If you're looking for an opportunity to grow your career, make a meaningful difference, and contribute to an organization that values its people and its purpose, we'd love to hear from you.Apply today and help us create brighter financial futures for our members, our communities, and one another.