Fitch Ratings in Chicago seeks a Salesforce Support Triage Specialist – Associate Director to elevate BRM efficiency. You will rapidly diagnose, classify and route Salesforce issues, serving as the front face of Salesforce Support for a global BRM audience.
You will document steps, maintain clear SLAs, and collaborate with Salesforce, QA, and Enablement teams while building knowledge bases to prevent repeats and improve user outcomes.
#J-18808-LjbffrSalesforce Support Triage Lead (Associate Director) in chicago at Unknown Company
This position is listed as full time and onsite.